Frequently Asked Questions
Alpine Coaster - Payments
Alpine Coaster
A ride on the alpine coaster (1 or 2 persons in the sled) is €9, 6 rides for €45, and 10 rides for €72. Tickets are not nominative and can be used as you like. They are valid for 1 year from the date of purchase.
The alpine coaster tickets are not nominative; you can use them as you wish. The tickets are valid for 1 year from the date of purchase.
The minimum age is 3 years, accompanied by an adult of at least 16 years old, and from 8 years old to drive.
In the case of heavy rain or thunderstorms, it may be necessary for your safety to temporarily stop our attractions (please note that there is no refund due to weather conditions). Alpine coaster tickets remain valid for one year from the date of purchase.
Yes, regardless of the number of people in the alpine coaster, the price is for one ride, not per person.
Yes, provided that the maximum weight of 150 kg is not exceeded.
The alpine coaster is not allowed for pregnant women.
The photo is priced at 4 euros, either 2 tokens or by credit card.
Your photo is stored in memory throughout the day of capture. It is then deleted. It is not possible to print it the next day.
No, we do not refund used alpine coaster tickets (even for 1 ride). The tickets are valid for 1 year from the date of purchase.
Yes, self-service kiosks are available (next to the alpine coaster starting point) for purchasing tickets (single ride, 6 rides, and 10 rides), only by credit card. You can also buy them online on our website; in this case, just go directly to the alpine coaster with your voucher (printed or on your phone).
The rail sled is without reservation. Simply arrive during our opening hours.
Yes, feel free to ask for assistance from the staff if needed.
No, the package is designed to be shared and is suitable for two adults and two children. You can always add additional sled rides, tokens, or bracelets if needed.